Sustainable Cash Operations for the Future of Banking

The payments landscape continues to shift as digital innovation introduces and shapes new customer offerings. In line with this, we all recognise that how we are using cash is evolving – but it is clear that cash is here to stay and remains an important part of the payments mix for end consumers.

The maturity of access to cash varies across different countries, and we are seeing the protection of physical tender becoming increasingly under the spotlight from regulators and government bodies in an effort to maintain the ‘consistency of cash.’ Not only is it the social responsibility of financial institutions to provide access to cash in a financially inclusive manner, but also the industry as a whole to protect choice for future generations.