Latest News

844 articles online

All Access to Cash AI Apps ATMs Bank Branch Cards Cash Centre Cash in Circulation Cash Management Cash Usage CBDC Central Banks CIT Coins Commercial Banks Country Profile COVID Crime Cryptocurrency Data Analytics Digital CN Digital Payments Editorial Events Free Future of Cash News Payments POS Resilience Retail Stablecoins Staff Papers Studies, Reports Surveys Sustainability

Filtered by Bank Branch — 16 articles

John Winchcombe

2 Nov. 2023

2 min read

Financial Services in Africa

An International Monetary Fund Financial Access Survey has confirmed that Ugandan banks are switching their spending to digital channels and away from branches and ATMs. There has been an exponential growth in mobile money services.

ATMs Bank Branch

John Winchcombe

7 June 2022

4 min read

The Importance of Being Human

There is a belief that banking can become purely digital. During the pandemic cash usage fell and we couldn’t visit bank branches. Banks were quick to close ATMs and branches, justifying this as customer choice.

Bank Branch Editorial

John Winchcombe

21 Dec. 2021

3 min read

UK Moves to Sustain Cash

The UK is facing significant pressure on its cash infrastructure, sufficient to put access to cash on the political agenda. 2021 draws to a close with a major announcement that some of the largest UK banks will create a network of shared banking hubs to maintain cash facilities for communities where cash services have ended.

Bank Branch Country Profile

John Winchcombe

24 Aug. 2021

4 min read

News in Brief

The Federal Reserve Bank of Kansas City has gone public encouraging people to use coins and to return them into the cash cycle. After the coin hiatus last year, which saw the formation of the Coin Taskforce and limits on the issue of coins to retailers and institutions, the situation had eased with the limits lifted and normal service resuming.

ATMs Bank Branch Coins

John Winchcombe

10 Aug. 2021

3 min read

Digital Payments - and the Last Mile to the Unbanked

The Federal Reserve Board (FRB) of Atlanta has published an article by Oz Shy, ‘Digital Currency, Digital Payments, and the ‘last mile’ to the unbanked.’ As the number of cashless locations increases, the article considers what stops people going digital and looks at policy options in response.

Bank Branch Cards Cash Usage

John Winchcombe

1 June 2021

3 min read

Payment News

In 2015 Russia set up a national payments card network called Mir. It was set up with government backing after MasterCard and Visa cut off services to a number of the country’s banks following the annexation of the Crimea.

Bank Branch Cards News

John Winchcombe

18 May 2021

5 min read

Access to Cash Pilots Pick Up Speed in the UK

The UK’s Post Office is not a bank and does not aspire to be one. However, it does provide essential cash services on behalf of all banks to all communities left behind when banks close. The banks still have a duty to be available for more complex products – typically now served through call centres, or video calls.

Bank Branch Retail

John Winchcombe

18 May 2021

4 min read

News in Brief

Deutsche Bank has announced that it will close 150 bank and Postbank branches this year and a further 50 Postbank branches next year. The CEO said that customers are coming to branches less often, preferring to use digital products such as remote advisory video sessions. In January Commerzbank announced it would close 340 branches in Germany.

ATMs Bank Branch Cash Management

John Winchcombe

18 May 2021

2 min read

The Importance of Trust

Digital is hard. Digital is remote. Money matters and financial matters are not trivial. Are banks sure, therefore, that widespread branch closures are wise?

Bank Branch Digital Payments

John Winchcombe

27 April 2021

2 min read

Digital Financial Inclusion

Financial inclusion is a hot topic as the move to online and mobile banking leads to fewer bank branches. When banks announce closure plans they quote how many customers now interact over the phone, internet or smartphone and the number of people registering new mobile phone apps (in the case of HSBC, 90% and 750,000 respectively in the last 12 months).

Bank Branch Commercial Banks Digital Payments

Get the CPN Weekly News delivered free to your inbox.

John Winchcombe

27 April 2021

3 min read

Branch ‘Deserts’ a Myth in the US

The Banking Journal of the American Bankers Association (ABA) published an article ‘The Real Story On Bank Branch Closures’, about the decline in bank branches in the US. It was responding to a story in NPR that painted a picture of bank closures leaving whole communities devoid of bank branches, particularly in lower-income, rural and at-risk communities.

Bank Branch

John Winchcombe

27 April 2021

5 min read

News in Brief

One of the parts of the cash cycle most affected by the pandemic has been coins. The normal flow has been seriously disrupted as people have switched to card payments or have rounded cash payments to use notes in preference to coins. In February 2020 there were almost £3 million worth of 2p coins held in wholesale cash centres, but demand has continued to outstrip supply almost every week, and in the past twelve months over £2.2 million in new 2p coins have been issued into circulation but never returned. Where are they all and why aren’t the pennies behaving the same?

ATMs Bank Branch Coins

John Winchcombe

5 March 2021

5 min read

News in Brief

On 26 January the European Court of Justice (ECJ) gave its judgement on the Hessischer Rundfunk case.

ATMs Bank Branch CBDC

John Winchcombe

4 Jan. 2021

5 min read

The Road to Bank Branch Transformation

Commercial banks are at the heart of the cash cycle and their branches have been their key customer touchpoint. If you read the news section on bank branches, you might think they are to become a side show for commercial banks. RBR held an online conference on branch transformation at the end of November. The move by customers online, using apps and telephone banking is accelerating a trend to slim down branch networks, and so this event was a useful insight into the future branch.

Bank Branch Commercial Banks Events

John Winchcombe

4 Jan. 2021

4 min read

Bank Branch News

On 15 December a new approach to branch banking started in the UK. OneBanks has partnered with the Co-op retailer to open a fully staffed kiosk in the shop. Although opening in December, it only goes fully live in January. The kiosk is opening in Denny, a Scottish town which has not had any banking facilities for over two years. It is estimated 40% of Scottish towns have one or fewer bank branches.

Bank Branch

John Winchcombe

22 Dec. 2020

2 min read

It’s All About Trust

Chris Skinner recently wrote in his blog, www.thefinanser.com, about the future role of bank branches. His story was based on two Brandseye surveys of consumer sentiment in the UK about banks, one pre-COVID and the other, more recently, ‘during’ COVID.

Bank Branch

Latest News

Financial Services in Africa

The Importance of Being Human

UK Moves to Sustain Cash

News in Brief

Digital Payments - and the Last Mile to the Unbanked

Payment News

Access to Cash Pilots Pick Up Speed in the UK

News in Brief

The Importance of Trust

Digital Financial Inclusion

Branch ‘Deserts’ a Myth in the US

News in Brief

News in Brief

The Road to Bank Branch Transformation

Bank Branch News

It’s All About Trust

Sign Up to Cash & Payment News Weekly

You're signed up!